What is neoprene?
Neoprene is the material we chose for a reason. Flexible, water-resistant, and easy to clean. Shock-absorbent enough to protect what's inside. Lightweight enough that the bag itself never becomes the burden. We use a high-density grade with a smooth matte finish. Structured, resilient, and built to hold its form over time.
How do I clean neoprene bag?
Hand wash only. Apply a mild soap directly to any stained area, then fully submerge the bag in cold water. Work the soap through gently and rinse until no residue remains.
Reshape while wet. Lay flat to dry on a clean, non-porous surface.
Avoid alcohol, acetone, and oil-based products. Do not machine wash — the hardware may chip. Handle hardware with care.
Does The Signature Bag fit as carry-on?
Yes. At 16.5" L × 9" W × 11" H, The Signature Bag meets the carry-on size requirements of all major airlines. It fits in the overhead bin and under the seat in front of you. For a full airline sizing reference, see this U.S. airline sizing chart .
What is your return policy?
We offer a 30-day money-back guarantee on all orders. You can view our full return policy here.
Need assistance after 30 days? Please reach out to our team at team@graceliff.com.